Example Tasks of a Real Estate Virtual Assistant
- Property Sales Support
- Property Management
- Social Media Management
Property Sales Support
Property Management
Social Media Management
Software used by our staff
Q&A
Frequently Asked Questions
A Virtual Assistant can efficiently handle tenant inquiries, resolve issues promptly, and ensure tenants receive timely communication. They help maintain tenant satisfaction and retention by dressing concerns such as lease renewals, maintenance requests, and rent collection.
Yes, our VAs can manage property listings on multiple platforms, ensuring they are up to date, optimized for visibility, and compliant with industry standards. They also handle inquiries, follow up with potential buyers or tenants, and coordinate showings.
Our VAs are proficient in leading property management software used in Australia, including PropertyTree, PropertyMe, and Eagle. They can handle tasks such as tenant communication, rent collection, property listings, and maintenance coordination using these tools.
VAs can help with tasks such as rent collection, preparing invoices, managing accounts receivable/payable, and assisting with financial reporting. They ensure all transactions are accurately recorded in property management software.
Yes, our VAs support property sales by managing listings, scheduling viewings, preparing marketing materials, and tracking buyer inquiries. They also assist in drafting sales agreements and coordinating with agents for smooth transactions.
VAs manage property maintenance by receiving requests from tenants, coordinating with technicians (such as plumbers, electricians, and handymen), and scheduling repairs. They ensure maintenance tasks are completed promptly and to the required standard.
In addition to tenant management, property listings, and financial tasks, VAs can handle various administrative duties, such as document management, preparing contracts, coordinating inspections, and organizing property viewings.
Our VAs use email, phone, and property management software to maintain regular communication with tenants and property owners. They provide updates, follow up on queries, and handle lease renewals, rent notices, and other correspondence as needed.
Absolutely! Our VAs can create and schedule social media posts, engage with followers, and run targeted ad campaigns for property listings. They can also provide reports on social media performance and suggest strategies for growth.
We prioritize data security and confidentiality. All VAs are trained to follow strict data protection protocols, and the software they use complies with industry security standards. This ensures that tenant, property, and financial information is handled safely.
Our virtual assistants make phone calls using a VOIP (Voice Over Internet Protocol) system, which ensures that the call receiver will see an Australian phone number. This allows for seamless communication and maintains the appearance of a local presence for your business.
