Effective date: March 31, 2022
Your Remote Team (“us”, “we”, or “our”) operates the https://yourremoteteam.com.au/ website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://yourremoteteam.com.au/
Account. We collect, and associate with your account, information like your name, email address, phone number, payment info and physical address. Some of our Services let you access your accounts and your information with other service providers.
Services. When you use our Services, we store, process and transmit your stuff (including structured data and emails) and information related to such information.
Usage. We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
With whom
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
Trusted third parties: we share your information with certain trusted third parties (for example providers of customer support and IT services) to help us provide, improve, protect and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we’ll remain responsible for their handling of your information in accordance with our instructions.
Other users. Our Services display information like your name and email address to other users in places like your user profile and sharing notifications. Certain features let you make additional information available to other users.
Other applications. You can also give third parties access to your information and account – for example vendors or third-party contractors providing our services. Just remember that their use of your information will be governed by their privacy policies and terms.
Required by law. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of our other users; or (d) protect our intellectual property rights.
Protecting your data is critical to us and is a responsibility that we embrace. We believe that our users’ data should receive the same legal protection regardless of whether it’s stored on our Services or on their home computer’s hard drive. We abide by the following: transparency, contest blanket requests, protect all user information.
How
Security. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe and secure.
Retention. We’ll retain information you store on our Services for as long as we need to do so to provide you the Services. If you delete your account, we’ll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and backup storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes or enforce our agreements.
Where
To provide you with the Services, we may store, process and transmit information in the United States and locations around the world. Information may also be stored locally on the devices you use to access the Services.
GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please email us
CASES FOR USING THE PERSONAL DATA
• We use your personal information in the following cases:
• Verification/identification of the user during website usage;
• Providing Technical Assistance;
• Sending updates to our users with important information to inform about news/changes;
• Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
• over our customers’ personal information;
• Customize the website to make your experience more personal and engaging;
• Guarantee overall performance and administrative functions run smoothly.
HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.