Building & Construction

Task of a Building and Construction Virtual Assistant

  • Applying for Approvals
  • Communication with suppliers and Tradies
  • Email Management
  • Certificate of Occupancy
Email Management by responding to inquiries and organising emails by project or client, using filters and templates for efficient communication.
Communication with Architects & Engineers for CAD files, request and review plans, and collaborate with clients for approvals.
Obtain Building Approval (BA) by gathering required documents, submit to certifiers, and address any discrepancies for timely approvals.
Obtain Certificate of Currency (COC) and purchase insurance, request the COC from the provider, and maintain organised records.
Book Pre-Inspections and schedule with surveyors, ensure team presence, and follow up for reports after inspections.
Collect Completion Certificate & Certificate of Occupancy from tradies, submit to certifiers, and confirm details of the occupancy certificate.
Maintaining Data Up to Date of project-related documents promptly, ensuring easy access and up-to-date information.
Social Media Marketing and Account Handling by developing marketing strategy, create posts, manage accounts, and monitor performance across social platforms.

Software used by our staff

Q&A

Frequently Asked Questions

A Construction VA can assist with a wide range of tasks including email management, scheduling meetings, coordinating with architects and engineers, obtaining quotations, managing documentation, processing building approvals, social media management, and maintaining data up-to-date in project management software.

The VA will reach out to vendors and tradies via email or phone to request quotations for materials and services. They organize the quotes, calculate additional costs like GST if needed, and follow up with vendors if quotes are delayed. All quotes are tracked and organized for easy reference and decisionmaking.

Yes, a VA can gather all necessary documentation (e.g., engineering plans, contracts, insurance certificates) and submit them to the relevant authorities (e.g., local council, certifiers). They also follow up on the status of approvals, and if any revisions are needed, they coordinate with architects and engineers to resolve issues.

Depending on the client’s preferences, a VA can work with software like Procore, Buildxact, Aconex, Dropbox, Google Drive, and Xero. They are also capable of handling property management tools like Property Tree or MRI Software for rental properties, if needed.

Absolutely. A VA can book pre-inspections and other necessary inspections (e.g., slab, footing, final inspection), coordinate with the surveyor, and ensure that all completion certificates (e.g., termite, waterproofing, electrical safety) are collected and submitted to obtain the Certificate of Occupancy.

The VA will keep project-related documents organized in cloud storage systems (e.g., Google Drive, Dropbox, OneDrive) or construction management software. They create systematic folder structures for easy navigation and ensure all documents are up to date and accessible.

Yes, a VA can manage your business’s social media accounts, create content using tools like Canva, schedule posts, and respond to community engagement. They can also track social media analytics, suggest strategies for audience growth, and handle marketing for open houses or project showcases.

The VA coordinates communication between clients, architects, and engineers by retrieving and sharing important documents like CAD files, floor plans, and hydraulic plans. They ensure that all parties have the correct information and follow up to keep the project on track.

The VA will communicate with insurance providers to purchase policies, request Certificates of Currency, and ensure that the insurance documentation is up to date. They maintain a record of all insurance communications and forward necessary documents to clients or financial institutions.

Yes, if your construction company also manages rental properties, the VA can monitor rent payments, ensure insurance is renewed, and assist with property taxes and utilities. They can also handle communications with tenants and manage any property-related administrative tasks.

A VA can track project timelines, update schedules, and maintain checklists for each phase of the construction process using project management tools like Buildertrend, Procore, or CoConstruct. They also maintain communication with the project team and contractors to ensure tasks are completed on time.

The VA will schedule pre-inspections and follow up with surveyors after the inspection to obtain reports. They ensure the appropriate personnel are on-site for each inspection and follow up on any corrective actions required based on the surveyor’s feedback.

Yes, the VA will collect completion certificates from all relevant tradies (e.g., termite, waterproofing, electrical), verify that they meet compliance standards, and submit them to the certifier to obtain the Certificate of Occupancy. They ensure all paperwork is in order for the final certification.

The VA can manage calendars, schedule client and contractor meetings, coordinate site visits, and set reminders for important project milestones. They ensure there are no scheduling conflicts and provide the client with regular updates.

Yes, a VA can prepare invoices for project-related expenses such as maintenance fees, materials, water bills, and council rates using software like Xero or QuickBooks. They can also track expenses, reconcile accounts, and submit financial reports for review.

The VA ensures that all data, such as project documentation, contracts, approval certificates, and financial records, are properly stored and organized. They create a systematic folder structure on cloud platforms (e.g., Google Drive, Dropbox) and update data regularly to ensure easy retrieval.

Our virtual assistants make phone calls using a VOIP (Voice Over Internet Protocol) system, which ensures that the call receiver will see an Australian phone number. This allows for seamless communication and maintains the appearance of a local presence for your business.